FAQ

Sizing

How do your sizes run?

True to size, based on standard UK children’s sizing. Check the size guide on each product page before you order, kids grow at wildly different speeds, so age alone isn’t always a reliable guide.

What if I order the wrong size?

No drama. See our Returns & Exchanges section below.

Shipping & Delivery

How long does delivery take?

Each tee is printed to order rather than pulled from a shelf, so delivery takes a little longer than off-the-shelf shopping. Once your order is placed and processing begins, we’ll calculate and confirm your specific delivery window based on production and courier schedules at that time.

Do you ship outside the UK?

[Confirm — yes/no, and which countries]

How much does shipping cost?

[Confirm — flat rate or free threshold]

Returns & Exchanges

Can I return or exchange an item?

Yes. You have 14 days from delivery to return an unworn, unwashed item in its original condition for a refund or exchange.

Who covers return postage?

We do — return shipping is on us.

Fabric & Care

What are the tees made from?

100% organic cotton.

How should I wash them?

Machine wash cold, inside out, to keep the print looking sharp for longer. Avoid tumble drying if you can.

Ordering & Payment

What payment methods do you accept?

We accept most major payment methods, including card payments and PayPal.

I need to change or cancel my order — is that possible?

Get in touch as soon as possible at [contact email]. Because everything’s printed to order, we can only make changes before production starts.

Still have a question?

Email us at [contact email] — a real person will get back to you, not a bot.